Shipping policy

Shipping Policy

Thank you for shopping at Coda Room Custom Audio! We want to make sure your experience is as smooth as possible, from checkout to unboxing. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are typically processed within 1-3 business days.

Orders are generally not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
In the event of a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard	[X-X] Business Days	$[Amount] or Free over $[X]
Express	[X-X] Business Days	$[Amount]
International	[X-X] Business Days	Calculated at Checkout

Note: Delivery delays can occasionally occur due to weather, carrier delays, or customs processing.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Coda Room Custom Audio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

If you receive your order damaged, please contact the shipment carrier to file a claim or reach out to our support team at support@codaroom.com within 7 days of delivery. Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy

We currently ship to the United States, Canada, UK, most of Europe, most of Asia, and Australia. If your country is not listed, please contact us to see if we can make arrangements.

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Amazing product thank you all so much! Best customer service out there.

Stellar fit for my Riedel Run, and great customer service. Already ordered a 2nd set with the vented ambient noise access, so I have both for both types of event environments. Highly recommend!

Not satisfied with the product. Very bad customer service… I called, sent email, text message and I never got an answer. Company black listed and if someone ask I’ll make sure I say how bad you are.

The fit is incredibly comfortable, even during long tournament weekends and extended game days. The soft silicone provides a secure fit without causing ear fatigue, and the full seal design does an excellent job reducing outside noise while still allowing clear communication.

The audio clarity is outstanding — crisp, consistent, and reliable in high-pressure environments. I also appreciate the low-profile beige color, which gives it a clean and professional appearance on the field.

If you officiate at a high level or spend long hours on communication systems, this earpiece is absolutely worth the investment. Comfortable, durable, and professional-grade all around.

Can you please contact me? Still haven’t received a response regarding my ear piece. Again I have tried multiple times: phone calls, texts and emails and no response back.

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Officiating